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Self-healing issue pipeline
What it does
Report a problem in the chat and it gets sorted out — if you can fix it yourself it walks you through it; if not, it goes to the people who build this and comes back to tell you when it's fixed.
Try this
“The morning brief hasn't arrived for three days”
What it needs
Nothing.
What it won't do
It won't close your issue quietly. You get told when it's actually resolved.