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Ask how to do something in BIC
What it does
Answers "how do I do this in BIC?" straight from the official manual, with the page number, so you can check it rather than take its word for it.
Try this
“How do I publish a process in BIC?”
What it needs
This switched on for your business.
What it won't do
It answers from the manual and cites the page. If it's not in there, it says so.