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Remote troubleshoot

What it does

When a work computer is playing up, your AI can look at what's actually happening on it — what's running, what's failing — and tell you what's wrong instead of guessing over the phone.

Try this

Sarah's laptop keeps freezing in the afternoons — have a look and tell me why

What it needs

The computer enrolled for support, and an owner to allow this for your account.

What it won't do

It can look and diagnose freely, but anything that changes the machine needs a one-time code from someone at the keyboard.

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